Need help with my laptop

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charliedwsr
Posts: 125
Joined: Fri Nov 16, 2018 12:08 pm
Location: Daytona Beach Area

Need help with my laptop

Post by charliedwsr »

Peeps,

I have a Dell Precision M4500 and I forgot the password to get in. The clock has locked up on August 10, 2010, and without the password, I can't get in to change that.

It has a version of Windows 7 installed/

I also need a new battery.

Any help on getting me back in?

Thanks! :mrgreen:
Last edited by charliedwsr on Tue Jun 29, 2021 3:29 pm, edited 1 time in total.
“Show me a hero and I’ll write you a tragedy.”
F. Scott Fitzgerald
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Odessaman
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Location: NW Hillsborough County

Post by Odessaman »

Hey, Charlie - hope things are well with you.

I am no computer whiz by any stretch - usually have to ask my kids for help. I believe that, depending on what version of Windows you have, you may be able to start the laptop in "Safe Mode" and create a new password from there.

Here's a link to an article on doing just that in Windows 10 - hopefully it applies to earlier versions of Windows as well. It's one the first things that came up when I searched "Safe Mode" and "create password," so I can't vouch for it's accuracy, but at least it might get you pointed in the right direction.
https://www.reneelab.com/change-windows ... 20password.

Good luck.
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charliedwsr
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Location: Daytona Beach Area

Post by charliedwsr »

Thanks, O-man! You're definitely one of 'The Good Guys!" :D
“Show me a hero and I’ll write you a tragedy.”
F. Scott Fitzgerald
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charliedwsr
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Joined: Fri Nov 16, 2018 12:08 pm
Location: Daytona Beach Area

Post by charliedwsr »

Hey O-man, I tried what you suggested, and while I couldn't change my password I did manage to change the clock date and time while in Safe Mode.

Hopefully, another member can get me going full steam ahead!
“Show me a hero and I’ll write you a tragedy.”
F. Scott Fitzgerald
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Springfield
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Joined: Wed Jul 25, 2018 6:56 am
Location: Orlando

Post by Springfield »

Hi Rev Charlie!

If you have access to a working computer, download this tool called OPH Crack:
https://sourceforge.net/projects/ophcra ... p/download
- be sure to download the file ending in ".iso"

Then you need an application to make a bootable CD, I use ImgBurn:
https://www.majorgeeks.com/files/details/imgburn.html

Install ImgBurn, then use it to create a bootable CD from the OphCrack file ending in ".iso"

That makes a bootable CD that runs Linux. Put it in the CD of your Windows 7 computer and boot from the CD. When it asks just accept the defaults, then run the password crack tool on your laptop. It can take a while - 10 minutes or more - but usually gets the job done. View and write down the password it finds, then reboot the computer and login.

Good luck! Call me if you need to.
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charliedwsr
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Joined: Fri Nov 16, 2018 12:08 pm
Location: Daytona Beach Area

Post by charliedwsr »

Ken, I greatly appreciate the help, but I'm COMPLETELY LOST!

I think I have both programs now on the computer, but what's next?
“Show me a hero and I’ll write you a tragedy.”
F. Scott Fitzgerald
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weaselfire
Posts: 105
Joined: Fri Jul 27, 2018 2:21 pm

Post by weaselfire »

Dealt with this all the time as a support tech. See:

https://www-wikihow-com.cdn.ampproject. ... r-Password

Or Google "reset Windows 7 administrator password" for other options, especially if you never made a recovery disk.

Jeff

Sent from my SM-G781U using Tapatalk

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