Bond Arms... Wish I'd avoided them
Posted: Mon Jan 20, 2020 4:48 pm
Not sure where to post this. Just bought a nice looking used Bond Arms Snake Slayer IV from a friend.
Long story short: I learned they don't sell parts to the public, Can't find any aftermarket parts for them, and to fix a 5 dollar firing pin they are requiring me to send the gun in and charging 75 dollars for a repair I could do in 10 minutes myself. (broken firing pin). Details below. I'd recommend avoiding them at all costs, personally. A gun loses utility when you can't keep spare parts for it or repair it yourself in my opinion. The only person I could get on the phone sounds like she's a teenage girl and the person they said would call me back in management never did.
***Read below if interested.
(Practicing with snap caps I managed to break a firing pin. Technically it doesn't specify in the manual whether you can use snap caps, it doesn't recommend dry firing. Perfectly willing to accept culpability for this (even though I've never had a firing pin break on anything in this manner before)
That said, Bond Arms says they do not sell firing pins or internal parts for their guns. They require you to send the gun in, and they charge 75 dollars for the repair. The firing pin would normally be a 5 dollar part that's held in by a roll-pin that I could replace in 10 minutes. They say it voids the warranty to take it to a gun smith. Warranty service at flat gunsmith rates doesn't seem to be a bargain to me with no other options.
I don't think it's ethical to make yourself the only option for repairing your guns and also setting rates like that for a minor repair. I get they charge an hour minimum, but the point is I should never have to send it in in the first place and there should be parts for it.
Would not recommend buying one to anyone else who values their time and likes being able to maintain their own guns)
Long story short: I learned they don't sell parts to the public, Can't find any aftermarket parts for them, and to fix a 5 dollar firing pin they are requiring me to send the gun in and charging 75 dollars for a repair I could do in 10 minutes myself. (broken firing pin). Details below. I'd recommend avoiding them at all costs, personally. A gun loses utility when you can't keep spare parts for it or repair it yourself in my opinion. The only person I could get on the phone sounds like she's a teenage girl and the person they said would call me back in management never did.
***Read below if interested.
(Practicing with snap caps I managed to break a firing pin. Technically it doesn't specify in the manual whether you can use snap caps, it doesn't recommend dry firing. Perfectly willing to accept culpability for this (even though I've never had a firing pin break on anything in this manner before)
That said, Bond Arms says they do not sell firing pins or internal parts for their guns. They require you to send the gun in, and they charge 75 dollars for the repair. The firing pin would normally be a 5 dollar part that's held in by a roll-pin that I could replace in 10 minutes. They say it voids the warranty to take it to a gun smith. Warranty service at flat gunsmith rates doesn't seem to be a bargain to me with no other options.
I don't think it's ethical to make yourself the only option for repairing your guns and also setting rates like that for a minor repair. I get they charge an hour minimum, but the point is I should never have to send it in in the first place and there should be parts for it.
Would not recommend buying one to anyone else who values their time and likes being able to maintain their own guns)